Customer loyalty in the age of UX, Content, and AI
In today’s dynamic business world, acquiring and retaining customers has…
Category: Publications, interviews, comments
Are we in for some kind of technological Armageddon?
This article was written by the i360 Digital & CRM…
Click&Collect in a mobile application
The dynamic development of the modern market has significantly contributed…
Organizers of promotional lotteries are not obliged to submit IGH-1 and IGH/1A
Exactly a year ago, on 16 October 2017, I posted…
Failure of the Plenti coalition program in the USA
The welcome text at www.plenti.com sounds like the last farewell…
Everything on the phone. Conclusions from the “Monitor of Loyalty Programs” study
The following text has been posted as an introduction of…
Market of loyalty programs 2018
Last 12 months, ie the period between September 2017 and…
7 costly mistakes, that 8 of 10 organizers of loyalty programs make
Analysis of experiences from 2009-2018 Loyalty programs are currently very…
What criteria should be followed when choosing a loyalty program provider?
Analysis of experiences from 2009 to 2018 How to choose…